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Response time

We usually reply within two to three working days.

What to write to us about

  • An error or unclear step in a calculator or guide.
  • A new tool or topic you would like us to cover.
  • Privacy questions or content removal requests.
  • Advertising and partnership enquiries.

Before you write

We cannot give personal insurance, tax or legal advice, recommend a specific policy, or help with a claim. For those, please speak to a licensed adviser or your insurer. Please do not send sensitive information such as policy numbers, health details or ID documents by email.